Opened a document for signature, customer signed, saved document, received this message, see screen shot. The document was being signed for the first time, so this message should not have been received.
After receiving the error message, I checked the document status and it shows as signed and I verified the signed document is attached to the job on the Enterprise server. The error message did not prevent the successful completion of document signing, but needs to be addressed.
|Idea Type||Other Issue|